Samsung Galaxy S20, S20 Plus, and S20 Ultra owners have recently complained that the screen is exploding out of nowhere. The screen turns completely white or green and renders the smartphone useless, as there seems to be only one solution: screen replacement.
Read on after the announcement.
Samsung Galaxy S20 screen
Problems with screen Samsung Galaxy S20And the S20 Plus On S20 Ultra Not entirely new. Site AndroidAuthority Found a complaint from a user from May. Since then, more complaints have surfaced online, including on the Reddit forum and Samsung’s European forum. Videos of scammed S20 owners can also be found on YouTube. Below you can watch one of these videos. Complaints come from users all over the world.
The vast majority of complaints indicate that the screen of the S20, S20 Plus, or S20 Ultra is starting to show horizontal lines out of nowhere. More and more, until the screen is completely white or green. The smartphone can no longer be used after that because you cannot see anything.
Scam users do not know of any solution to this problem. The moderator of the European Samsung forum recommends resetting the smartphone from safe mode, but according to many S20 owners, this does not solve the problem.
So far, there seems to be only one solution for deceived customers and that is screen replacement. The S20 series was released in the spring of 2020 and has a two-year Dutch warranty, so in principle this repair is covered by the warranty. Provided that it is clear that the defect was not caused by any other reason. Your S20 with a broken screen and obvious fall damage may not be fixed for free, and we mean it.
It is also difficult to determine how common this screen problem is. The S20 series has been sold several million times. With such sales figures, the number of defective devices is not surprising. The question is whether it concerns a number of models or whether a larger part of the S20 smartphones will suffer from this. Android Planet Of course he watched this and he’s curious.
Does your S20 have screen problems?